California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information. This page explains those rights and how to exercise them when shopping at petsera.store.

What We Collect

When you place an order or contact us, we collect information such as your name, shipping address, email address, phone number, and payment details. We also collect browsing data such as pages visited and time spent on petsera.store, which helps us understand how customers find and use our site.

Why We Collect It

We use your information to process and ship your order, send order confirmations and tracking updates, respond to questions sent to info@petsera.store, and improve the shopping experience on petsera.store.

We Do Not Sell Your Information

Petsera does not sell your personal information to third parties. We share your data only with the carriers and service providers needed to fulfill your order.

Your Rights as a California Resident

• Right to Know : You can request a copy of the personal information we have collected about you in the past 12 months.
• Right to Delete : You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt Out : You can opt out of the sale of your personal information. As noted above, we do not sell personal information.
• Right to Non-Discrimination : We will not treat you differently or deny you service for exercising any of these rights.

How to Submit a Request

To exercise any of the rights above, contact us directly:

• Email: info@petsera.store
• Phone: +1 8572193007
• Hours: Monday to Friday, 9 AM to 5 PM EST (GMT-5)

We will verify your identity before processing any request and respond within 45 days as required by California law.