DMCA Policy

Petsera respects the intellectual property rights of others and expects users of our website to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond promptly to claims of copyright infringement that are reported to our designated copyright agent.

Reporting Copyright Infringement

If you believe that any content on our website infringes upon your copyright, please submit a written DMCA takedown notice to our designated agent with the following information:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
  2. Identification of the copyrighted work claimed to have been infringed
  3. Identification of the material that is claimed to be infringing, with enough detail for us to locate it on our website (e.g., URL)
  4. Your contact information, including your name, address, telephone number, and email address
  5. A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Where to Send DMCA Notices

Please send all DMCA takedown notices to our designated copyright agent:

  • Email: info@petsera.store
  • Subject Line: DMCA Takedown Notice
  • Mailing Address: 3726 Albany Post Rd, Hyde Park, New York 12538, United States

Our Response

Upon receiving a valid DMCA notice, Petsera will:

  • Remove or disable access to the allegedly infringing content promptly
  • Notify the party responsible for the content of the takedown
  • Provide the responsible party an opportunity to submit a counter-notice if they believe the content was removed in error

Counter-Notice

If you believe your content was removed in error, you may submit a counter-notice to our designated agent. A valid counter-notice must include:

  1. Your physical or electronic signature
  2. Identification of the content that was removed and its location before removal
  3. A statement under penalty of perjury that you have a good faith belief the content was removed by mistake or misidentification
  4. Your name, address, telephone number, and email address
  5. A statement that you consent to the jurisdiction of the federal court in your district

Repeat Infringers

Petsera reserves the right to terminate access to our website for users who are found to be repeat infringers of intellectual property rights.

Disclaimer

This DMCA Policy is provided for informational purposes only and does not constitute legal advice. If you have questions about copyright law or your specific situation, we recommend consulting a qualified attorney.

Contact Us

  • Email: info@petsera.store
  • Phone: +1 8572193007
  • Address: 3726 Albany Post Rd, Hyde Park, New York 12538, United States
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST (GMT-5)
  • Email Cut-off Time: Emails received after 5:00 PM EST (GMT-5) will be responded to the next business day
  • Response Time: Within 1–2 business days